By contacting Macro - IT Services over telephone or via e-mail by this agreement, you are consenting to use the services of www.macro-itservices.com .If you do not agree for Terms of this agreement you may not contact Macro - IT Services or you may contact for cancellation of your support with Macro - IT Services. In that scenario you will receive a refund if you contact the place of purchase of your order within 30 days of your purchase. As a participant in Macro - IT Services, technical support will attempt to resolve such technical problems in a professional, reasonable and timely manner, taking into consideration the circumstances and nature of the technical problems. Live and online response times may be delayed due to research and inquiries.
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You acknowledge that by your use of the Services you are authorizing Macro - IT Services Technicians to access and control your computer for the purposes of computer diagnosis, service and repair. In connection with delivering the services, Macro - IT Services Technicians may download and use software, gather system data, take remote control of your computer and access or modify your computer settings. By accepting these terms, you hereby grant Macro - IT Services the right to connect to your computer, download and use software on your computer to gather system data, repair your computer, take remote control of your computer and change the settings on your computer while performing the services. Other than as set forth in the warranty section below, you agree that Macro - IT Services Team has no responsibility or liability under any circumstance at any time for any loss or harm that may arise from or may be related to the services.
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